Ken Fletcher is the President and CEO of Kestrel Hawk Consulting Inc., which he founded in 2017 following a long and distinguished career as a military officer, corporate manager, and federal government executive. With this range of experience, combined with a Six Sigma certification and deep understanding of risk management principles, Ken brings a unique set of skills to his approach to risk management. Most recently, Ken served as the Chief Risk Officer at the Transportation Security Administration, where he led the development and implementation of an Enterprise Risk Management program recognized as one of the best across the federal government. The success of this program led to Ken participating in a cross-government working group that wrote the federal government guidelines for Enterprise Risk Management issued in 2016 by the Office of Management and Budget.
Mr. Fletcher is also a principal architect of the TSA Precheck® risk-based passenger screening initiative, that fundamentally changed aviation passenger security screening. This initiative completely reversed public opinion and media coverage of the Transportation Security Administration from overwhelmingly negative to decidedly positive or neutral, and now provides expedited security screening for more than 360 million travelers each year. Recognized as a thought leader for risk management, Ken works across the transportation sector and with academia to develop advanced risk-based security and risk management concepts. He received the Leader of the Year award from the Association of Federal Enterprise Risk Management for 2016.
Mr. Fletcher capped his 23 years of military service as the Director of Training for the U.S. Navy’s Recruit Training Command, where he led a staff of 800 military and civilian personnel responsible for providing training to more than 50,000 new enlisted personnel each year. During this time, Ken led a complete overhaul of the military and technical training curriculum to better meet the needs of the fleet. These efforts included creating a ten year, $350 million facility construction program and introduction of the 12 hour long “Battle Stations” graduation exercise designed to require recruits to apply what they had learned during the prior 8 weeks in a series of practical exercised that simulated situations aboard a Navy warship.
Following his Navy career, Ken went to work for Motorola Inc., in their Personal Communications Sector. During this phase in his professional career, he held several positions including production manager, quality assurance manager, and senior project manager. He attained Six Sigma certification and applied those skills to several improvement efforts that resulted in cost savings of more than $50 million. He also provided in-house consulting services to improve manufacturing quality at production facilities in Germany, China, Mexico, Singapore, and Malaysia.
Ken graduated Magna Cum Laude from Northern Illinois University with a degree in Operations Management and Information Systems. He received his graduate degree in National Security Studies from the Naval Post-Graduate School, with a concentration in Homeland Defense and Security, and was recognized with the Butch Straub Academic Leadership Award. His graduate thesis, “Aviation Security: A Case for Risk Based Passenger Screening” received the Outstanding Thesis Award, and is the foundational document behind the TSA Precheck® program.