About

Kestrel Hawk Consulting, established in 2017, is managed by its founder who serves as President. The company derives its name from the American Kestrel. Commonly referred to as the Kestrel Hawk, it is the smallest bird of prey in North America. A highly efficient hunter, the Kestrel enjoys a broad diet including prey larger than the bird itself. Typically hunting from a perch and scanning the landscape looking for prey, the Kestrel Hawk can also hover in flight to conserve its energy. It selects its method of attack with care in order to increase the likelihood of success, and then strikes quickly. This purposeful hunting behavior reflects several risk management elements that parallel the company’s approach and philosophy.

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Who We Are

Kestrel Hawk Consulting is a risk management and strategy consultancy focused on helping government agencies manage their increasingly complex and uncertain operating environments.  We strive to grow our business by working collaboratively with our clients to implement and mature risk management programs tailored to the unique needs and values of their organization. Our emphasis is on developing a foundationally strong ERM capability – fully integrated across the enterprise - that balance near-term objectives and long-range success. We believe this approach enhances the value we provide our clients and increases the value government agencies provide to the nation.

Mission Statement

To provide high quality consulting services to help organizations improve performance and achieve their strategic objectives through implementing and integrating an Enterprise Risk Management (ERM) program.

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The President’s Bio

Ken Fletcher is the President and CEO of Kestrel Hawk Consulting Inc., which he founded in 2017 following a long and distinguished career as a military officer, corporate manager, and federal government executive. With this range of experience, combined with a Six Sigma certification and deep understanding of risk management principles, Ken brings a unique set of skills to his approach to risk management. During his tenure as the Chief Risk Officer at the Transportation Security Administration (TSA), he led the development and implementation of an Enterprise Risk Management program recognized as one of the best across the federal government. The success of this program led to Ken participating in a cross-government working group that wrote the federal government guidelines for Enterprise Risk Management issued in 2016 by the Office of Management and Budget. Mr. Fletcher is also a principal architect of the TSA Pre® risk-based passenger screening initiative, that fundamentally changed aviation passenger security screening. Recognized as a thought leader for risk management, Ken worked across the transportation sector and with academia to develop advanced risk-based security and risk management concepts.

Prior to his 14-year government career, he worked Motorola Inc., where he held several positions including Senior Production Manager, Quality Assurance Manager, and Senior Project Manager, and attained Six-Sigma certification. This private sector phase of his professional career followed a 23-year career in the U.S. Navy where he held a variety of shipboard and shore-based assignments as both a senior NCO and commissioned officer.   He attained Six Sigma certification and applied those skills to several improvement efforts that resulted in cost savings of more than $50 million.  He also provided in-house consulting services to improve manufacturing quality at production facilities in Germany, China, Mexico, Singapore, and Malaysia.  

Ken graduated Magna Cum Laude from Northern Illinois University with a degree in Operations Management and Information Systems, received a Master of Arts degree in National Security Studies with a concentration in Homeland Defense and Security from the Naval Post-Graduate School. A thought leader in risk management, he is the co-editor of “Public Sector Enterprise Risk Management – Advancing Beyond the Basics” and has published articles in Risk Analysis and ORMS Today. He is the recipient of numerous military awards and has been recognized with the Impact Prize from the Institute for Operations Research and Management Science (INFORMS), the Butch Straub Academic Leadership Award from the Naval Post Graduate School, a Department of Homeland Security Silver Medal for his leadership in risk management, and ERM Leader of the Year recognition from the Association of Federal Enterprise Risk Management (AFERM). He served as the AFERM President and member of the Board of Directors and is currently an adjunct faculty instructor for the George Mason University Chief Risk Officer program.

Our Philosphy

Our approach is to deliver value-based consulting services using a collaborative approach that results in risk management programs tailored to the needs of our clients.  Incorporating proven risk management concepts, we help create foundationally strong risk management programs that support decision integration to ensure a balance between near-term goals with strategic objectives to ensure the program is sustainable for the long-term.

What is ERM?

At its most basic level risk is simply the effect of uncertainty on objectives, and managing risk is an essential business activity for organizations of all sizes. Enterprise Risk Management (“ERM”) is a structured and consistent strategic business discipline that supports organizations identify and manage risks that can impede or enable their success. ERM is a continuous process that involves identifying, assessing, deciding on responses to, and reporting on opportunities and threats that can affect the achievement of an organization’s goals and objectives. This approach encompasses all areas of organizational exposure to risk and prioritizes and manages that exposure as an interrelated risk portfolio and considers this portfolio in the context of the internal and external environments in which the organization functions.

Rather than viewing all risk as negative, ERM helps organizations take a balanced and enterprise‐wide approach and decide the best response strategy helping leaders throughout the organization considering both upside risk (opportunities) and downside risk (potential losses or damage) and understanding risk and opportunity in the context of strategic objectives.

The ERM Value proposition

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    Supports the achievement of strategic objectives.

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    Enhances institutional decision‐making for strategic planning, strategy execution, and budgeting.

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    Creates a “risk‐aware” culture across the organization.

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    Reduces operational surprises and losses.

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    Prepares the organization to act on acceptable opportunities.

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    Assures greater business continuity.

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    Improves deployment of capital by aligning risk and resources with strategic objectives.

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    Bridges departmental silos; develops a center of excellence for managing risk; and draws on the expertise of highly skilled individual managers.